The Outbound Call

The Outbound Call

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AUSTRALIAN VERSION
(First eight minutes)


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The Outbound Call

Just a Call Away Series:  Video 4

Getting the most from each call and leaving a great impression of your organization – what kind of impact do your people make in the first few seconds of their calls? Are they clear about their objectives? This video will help you focus on the importance of knowing what you want to get from each conversation.

Training points include:
  • Being clear about your objectives
  • Making the most of the first 15 seconds
  • How to make a friend of “the gatekeeper”
  • How to overcome fear of rejection
  • Dealing with call reluctance
  • How to personalize your messages
  • Ending on an upbeat note

Available as:

Streaming Video

16 minute video stream that can be accessed up to 10 times over a 3 day period from time of activation with comprehensive leader’s guide.

DVD

16 minute DVD with comprehensive leader’s guide.

The Outbound Call

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