Lift Your Game

Lift Your Game

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(First eight minutes)


Training Category

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Lift Your Game

Share the journey with a realistic cast of characters as they take up the challenge of tackling performance problems head on. Discover that the key to success is treating everyone with respect and allowing them to take responsibility for their own actions.

Training points include:
  • Suspend judgement
  • Get the facts
  • Maintain trust
  • Never show anger
  • Get to the root of the problem
  • Use open and clarifying questions
  • Recognise the difference between empathy and sympathy
  • The employee must own the problem
  • Avoid rescuing – Reach SMART defined goals

Available as:

Streaming Video

19 minute Video Stream that can be accessed up to 10 times over a 3 day period from time of activation with comprehensive leader's guide.

DVD

19 minute DVD with comprehensive leader's guide.


Lift Your Game

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