Lift Your Game

Lift Your Game

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(First eight minutes)


Training Category

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Lift Your Game

Share the journey with a realistic cast of characters as they take up the challenge of tackling performance problems head on. Discover that the key to success is treating everyone with respect and allowing them to take responsibility for their own actions.

A 19 minute DVD with comprehensive leader’s guide.
Training points include:
  • Suspend judgement
  • Get the facts
  • Maintain trust
  • Never show anger
  • Get to the root of the problem
  • Use open and clarifying questions
  • Recognise the difference between empathy and sympathy
  • The employee must own the problem
  • Avoid rescuing – Reach SMART defined goals

Lift Your Game

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[ Items purchased in Australia subject to 10% GST ]

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