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Impressions Count E-learning A short course in workplace etiquette An essential course for anyone starting a new job. Learn what is expected of you at work. Your communication and social skills can make or...	Communication Intelligence Had some conflict at work?Wondered why you didn’t get invited to Cousin Vinnie’s society wedding?What about that customer who didn’t warm to you?Maybe you offe...	Business Etiquette Communication Intelligence: Part 1 Getting to know someone, whether that person is a customer, associate or supplier requires the knowledge of basic social protocol to develop...
Being Assertive Communication Intelligence: Part 2 Assertiveness is defined as the ability to express yourself openly and honestly without denying the rights of others. This engaging new DVD sh...