Attitude is Everything

Attitude is Everything

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AUSTRALIAN VERSION
(First eight minutes)


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Attitude is Everything

Just a Call Away Series: DVD 2

The difference between ordinary service and great service is attitude. Show your people this video and they’ll be able to see exactly what you mean.

Training points include:
  • Communicate using more than words
  • Why first impressions really matter
  • How to be (and sound) sincere and interested
  • How to listen actively
  • Turning prospects into advocates
  • Why it feels good when you offer great service

Available as:

Streaming Video

13 minute Video Stream that can be accessed up to 10 times over a 3 day period from time of activation with comprehensive course guide.

DVD

13 minute DVD with comprehensive course guide.

This title pairs most effectively with:
Just a Call Away Series: DVD 1 The Really Angry Customer

Attitude is Everything

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[ Items purchased in Australia subject to 10% GST ]

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